Introduction
This brief examines the most important issues facing education organizations in 2009 and
identifies key trends in education technology investment.
Scope
*Analyzes the key forces driving education institutions to invest in technology
*Identifies the technology solutions most likely to be affected by market forces
*Offers predictions on how the education market will change over time
Report Highlights
*The economic downturn will have a broad impact on institutional finances.
*All oars will be in the water for improving institutional performance.
*A new vision for constituent services will start to emerge in 2009.
Reasons to Purchase
*Understand the market factors influencing investments in technology today and in the future
*Align corporate messaging with the specific pain points of institutional end users
*Develop a deep knowledge of market trends in order to develop more effective product
development strategies
Report Outline
VIEW
CATALYST
SUMMARY
ANALYSIS
The economic downturn has broad implications for institutional finances
All oars will be in the water for improving institutional performance
The beginnings of a new vision for constituent services will emerge in 2009
ACTIONS
Implications for education institutions and end users
Open the gates when on-demand delivery models come calling at your campus
Exploit institutional data as an increasingly valuable and highly utilized resource
Understand that CRM is moving from a competitive differentiator to a sine qua non solution
Recommendations for those selling technology into the education sector
Transform what it means to get 'up and running' with enterprise applications
Provide analytics with anytime, anywhere and for anyone accessibility
Support a more pervasive vision of CRM by removing any barriers to it widespread adoption
APPENDIX
Abbreviations
Methodology
Further reading
Ask the analyst
consulting
Disclaimer
List of Figures
Figure 1: Asia - Pacific: Total IT Spending by Institutional Level, 2007-2013
Figure 2: Europe: Total IT Spending by Institutional Level, 2007-2013
Figure 3: North America: Total IT Spending by Institutional Level, 2007-2013
Figure 4: Many factors put considerable pressure on institutional finances
Figure 5: Many institutions have CRM on the radar for uptake in 2009
