Research Category

End-to-End M2M, Second Edition 2009-2-19 9:55

Publisher:

Published:

Nov. 2008

Format:

PDF

Price:

US$495.00 Single User PDF

Pages:

162

Key Words:

End-to-End M2M

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Report Summary

Machine to machine (M2M) communications is an emerging technology and industry sub segment poised to change the way that business is conducted, impacting everything from traditional telephony and IT operations to ERP, SCM, public safety, homeland security, and more. Written by Stephen Dye, an industry expert who has actually designed, implemented and operated M2M applications, End to End M2M provides invaluable information for anyone seeking to better understand the technology, applications, business and regulatory issues. End to End M2M distinguishes itself from other publications on this topic by providing the reader with an understanding of what is M2M, what are the technologies involved in M2M, reasons to use M2M, what are the key M2M applications, the challenges in deploying M2M, and more.

Originally published in 2004, this publication had been expanded to cover the following address topics:

M2M Employer Value Chain Analysis
M2M Needs From Employers Perspective
M2M Technological Advances
M2M Sensors
M2M Sensors: challenges
M2M Sensor Requirement
M2M Sensor Networks
M2M Sensor Specifications
M2M Communication Protocols
M2M Standards for RFID
M2M Case Studies
Focused Case Study on Jasper Wireless: M2M Services and Applications

Core Publication Topics

M2M 101: The basics of M2M

M2M Technology: Machine communications, wireless data communications, technology strategy, and back end processing support

M2M Business Dynamics: How to generate revenue and profits with M2M, ROI modeling, business case modeling, and more

M2M Politics and Regulation: Privacy issues, regulatory issues, challenges to implement

M2M Applications and Case Studies: Learn from what has already been done with expert analysis from the author

Who will be Interested in this Publication?

Those involved in the M2M industry will find the business modeling, case studies, and expert analysis to be an extremely valuable as tool in considering business expansion, M2M applications, and new projects
Those new to the M2M industry will find this entire publication an invaluable resource and significant opportunity for cost savings versus the effort and pain of simply learning by trial and error
This is a must have resource for anyone engaged in business or technology planning and engineering involving M2M
Investors, analysts, and consultants in the M2M industry will find that this report provides all they need to know about M2M
Industry segments that will benefit most from this report are suppliers and service providers of wireless (including cellular and unlicensed spectrum), telemetry and telematics, enterprise users and beneficiaries of improved business process communications in areas such as SCM and ERP, and government, public safety, and homeland security personnel

Report Outline

About the Author. 3
About the Editor. 3
M2M: Definition and History. 14
M2M Building Blocks. 15
Wireless M2M Devices. 16
Wireless Transport of M2M Data to and from the Monitoring Facility. 16
The Back end Operations and Support Infrastructure. 17
M2M Solution Building Blocks: a More In Depth View.. 18
The Machine The Customer Intends To Monitor And Control18
The In Field Hardware Device Created By The Hardware Vendor18
Wireless Network. 18
The Back End Server19
The Internet19
The Customer Facility For Monitoring And Controlling The Machines. 19
Part Two: M2M Technology. 20
The Field Deployed Hardware And Firmware Technology. 20
Analog to Digital Converter, Digital to Analog Converter (ADC / DAC)21
Memory. 22
Input / Output (I/O)22
Power Module. 22
Processor and Clock. 22
Wireless Service Technology and Protocols. 24
GSM (Global System Mobile)24
CDMA (Code Division Multiple Access)25
iDEN (Integrated Digital Enhanced Network)25
Analog or AMPS (Advanced Mobile Phone Service)25
The Technologies. 27
GPRS (General Purpose Radio Service)28
1xRTT or CDMA2000. 28
iDEN Packet28
High Level Features Of 3G Wireless. 28
Immediacy. 28
Packet Switched Internet Protocol (IP) Compatibility. 29
Spectrum Efficiency. 29
CPDP (Cellular Packet Data Protocol)29
Control Channel SMS, Analog Control Channel.29
SMS The Short Message Service. 29
The Advantages of SMS. 30
Analog Control Channel32
Circuit Switched Data (CSD)32
Wireless Technology Recommendation for M2M... 33
GSM SMS and GPRS. 33
CDMA 1xRTT. 33
Technology Strategy. 34
Hardware Budget34
Scope of Deployment Domestic or International34
Ease of Creating The Application. 34
Wireless Service Options. 34
Wireless Access Costs. 35
Further Technology Considerations. 35
IP Addresses: Static, Dynamic and Persistent35
Back end Server Technology. 36
Gateway to Wireless Carrier or Service Provider. 37
3G GPRS, 1xRTT iDEN Packet37
Delivery of SMS to the Internet37
Server That Processes Inbound And Outbound M2M Messages. 39
Adds A Layer Of Security. 39
Provides Billing Services. 39
Enables Customer Care. 39
Logs and Manages Traffic. 40
Interprets inbound and outbound M2M messages.40
Part 3: M2M Business Dynamics. 41
Why M2M is taking place what happened. 41
Differences Between Telemetry/SCADA And M2M Systems. 41
M2M Opportunities: Services Companies Can Offer. 42
Hardware Services. 43
Wireless Devices. 43
Custom Interfaces. 44
Standards Approval44
Manufacturing. 44
Support44
Wireless Services. 45
Software and Back End Services. 47
Revenue Models. 48
Recurring Revenue Flow.. 52
Business and Technology Strategies. 54
Choosing a Wireless Service Provider. 54
SIM Cards. 54
Activations. 54
Cost per SMS / Data Block. 55
SMS / Data Retry Scheme. 55
SMS Delivery Receipt55
Store and Forward. 56
Roaming. 56
SLAs. 56
SMS with GPRS and 3G.. 56
Billing Services. 56
Assessing A Wireless Services Provider's Capability. 57
Wireless Service Level Agreement: Key Criteria. 59
Return on Investment (ROI)62
Reducing Costs By Replacing Existing Processes And Procedures. 62
Increasing Efficiency Of An Operation. 62
Using M2M To Remain Competitive. 62
Billing Business and System Considerations. 63
Wireless Carrier63
Wireless Aggregator and VAR.. 64
Wireless Services Reseller64
Itemized Billing. 64
Recommended Billing Service Features. 65
Accept Raw Input Data From Wireless Carrier For Any Data Technology. 66
Create Single/ Multiple Invoices Based On User Defined Rates. 66
Add And Modify New And Existing Rate Plans. 66
Add And Modify New And Existing Revenue Sharing Schemes. 66
Create User Defined Statistical Information Requests. 67
Calculate Overages And Carry Over Amounts Of Data. 67
Invoice For Local Taxes, FCC And Other Federal / State Fees. 67
Indicate Roaming Instances And Invoice As Appropriate. 68
Part Four: M2M Politics, Privacy and Regulatory.69
M2M Regulatory issues. 69
Approvals. 69
GSM Conformance Testing. 70
PCS Type Certification Review Board (PTCRB)70
M2M And Telematics: Political And Privacy Issues. 71
M2M: Asset Tracking Using RFID Tags In Retail Stores. 71
Telematics: Vehicle Tracking And Navigational Assistance. 72
Part 5: M2M Applications and Case Studies.74
M2M Applications. 74
Utility Company Applications. 74
AMR Business Dynamics. 75
AMR Benefits. 75
General Measurement And Detection Applications. 76
Heating Venting, Air Conditioning (HVAC)76
Alarm, Presence and Intrusion Detection. 77
Environment77
Vending and Copier Machine Monitoring. 77
Vending Machine Business Dynamics. 77
Office Copiers. 78
Radio Masts and Towers. 79
Railroad Level Crossing. 79
Parking and Traffic Control79
Asset and Inventory Tracking / Management80
Vehicle and Fleet Management80
Homeland Security. 81
Medical and Healthcare. 82
Part 5a: M2M: The Next Level.83
Importance of M2M... 83
M2M Employer Value Chain Analysis. 84
M2M Needs From Employers Perspective. 84
Part 5b: M2M Technological Advances.90
M2M Sensors. 90
M2M Sensors: challenges. 91
M2M Sensor Requirement93
M2M Sensor Networks. 94
M2M Sensor Specifications. 95
Part 5c: M2M Communication Protocols.97
M2M Standards for RFID.. 100
M2M Case Studies. 106
Hypothetical Case Study. 106
Integrating an M2M solution to a Field Service Repair Company. 106
Enterprise Profile (FBS, Inc.)106
Areas Of Inefficiency For FBS. 107
Recommended Wireless IM (M2M) Solution Components. 107
Post M2M Integration Work Flow.. 107
Wireless Instant Messaging Solution Costs. 110
Gross Profit Analysis. 111
Return on Investment Analysis. 111
Case Study on Jasper Wireless: M2M Services and Application. 114
About the company. 114
Global SIM... 114
Service Management Tool: Jasper Control Center115
Professional Design and Certification. 115
Customers. 116
Case Study: Amersam Car Park Management117
Application Requirements. 117
Amersam: The Car Park Management Company. 117
Individual Monitoring of Every Parking Space. 118
Monitoring and Control of Other Facility Systems. 119
Author's Note. 120
Case Study: BioLab. 121
The Challenge. 121
The Solution. 121
The Results. 122
Author's Note. 123
Case Study: Brookstone Equipment Co.123
The Challenge. 123
The Solution. 124
Author's Note. 126
Case Study: ADT Monitoring Parolees. 127
The Challenge. 127
The Solution. 127
Some Key Benefits Of This Solution. 128
Author's Note. 128
Case Study: Mobile Cardiac Telemetry. 129
CardioNet129
The Challenge. 129
The Solution. 130
Author's Note. 130
Case Study Kansas City Power & Light131
The Challenge. 131
The Solution. 131
FleetBoss Telematics Case Studies. 134
B&A Distributing, Inc., Beverage Distribution. 134
The Challenge. 134
The Solution. 134
Benefits. 134
Maverick Materials Building Materials Supply. 134
Challenge. 134
The Solution. 134
Benefits. 134
Cole Plumbing. 135
Challenge. 135
The Solution. 135
Benefits. 135
Springer Equipment Forklift Sales, Parts, Service, Rentals, Leasing. 135
Challenge. 135
The Solution. 135
Benefits. 135
Provider Profiles. 135
AIRDESK.. 135
Airalliance? Partner Network. 136
Activation. 137
Technology. 137
Professional Services & Support137
FleetBoss. 138
Software, Firmware, Hardware Development138
nPhase. 139
Wireless Gateway Services. 139
M2M Developer Program.. 139
Direct, Wireless Service Providers. 139
Telemetrix. 139
Case Study on U.S. Naval Air Systems Command. 140
Location Naval Air Systems Command, U.S.140
Project A Distributed, Intelligent Network of Unmanned Systems.140
Company Augusta Systems, Inc. 140
The Challenge. 140
The Solution. 140
Benefits. 141
Case Study on United States Navy. 142
Location U.S. Navy Regional Supply Office in Norfolk, Va. 142
Project Aviation Spare Parts Tracking.142
Company Intermec RFID.. 142
The Challenge. 142
The Solution. 142
Benefits. 143
Case Study on St. Olavs Hospital, Norway. 144
Location St. Olavs Hospital in Trondheim, Norway. 144
Project Using RFID for Garments and Laundry. 144
Company Texi AS. 144
The Challenge. 144
The Solution. 144
Benefits. 146
Case Study on Heinz. 147
Location Heinz, U.S.147
Project Inventory Tracking.147
Company IBM... 147
The Challenge. 147
The Solution. 147
Benefits. 148
Case Study on U.S. Army: Land Warrior. 149
Location U.S. 4th Stryker Brigade Combat Team, Fort Lewis. 149
Project Codename Land Warrior. 149
Company N.A. (U.S. Defence Research and Development)149
The Challenge. 149
The Solution. 149
Benefits. 150
Case Study on Automated Meter Reading System (China Gas)151
Location China, Asia. 151
Project Automated Meter Reading System.. 151
Company Wavenis Technology, Coronis and HowDeep Technology. 151
The Challenge. 151
The Solution. 151
Benefits. 152
Case Study on GPS based Fleet and Asset Tracking. 153
Location Toronto, Canada and Johannesburg. 153
Project GPS based Tracking. 153
Company Geotab. 153
The Challenge. 153
The Solution. 153
Benefits. 154
Part Six: M2M Requirement, Roles and Market Analysis.155
Signum, Inc.160

Figures

Figure 1. The Three Essential Elements of an M2M Solution.15
Figure 2. A More Detailed Look at a GSM, M2M Solution.18
Figure 3. Using M2M To Monitor Water Level.21
Figure 4. Typical Processor Architecture.23
Figure 5. A More Compact, All In One Device Incorporating All Building Blocks.23
Figure 6. Wide Area Wireless Protocols and Bearers.26
Figure 7. The Various Wireless WAN Technologies, Protocols & Bearers for M2M... 27
Figure 8. Typical M2M server integration to a 3G Network. 37
Figure 9. Configuration with an SMS Gateway and GSM network.38
Figure 10. Combined Back End Servers, Processor And Monitoring Client.40
Figure 11. Range of Services M2M Service Providers Can Offer.43
Figure 12. Hardware Services Combined With Recurring Fee Wireless Services.47
Figure 13. Software Services Combined With Recurring Fee Wireless Services.48
Figure 14. Primary Revenue Source Opportunities Through Wireless Services.52
Figure 15. Primary Revenue Sources For Hardware Sales, Development And Support.52
Figure 16. Primary Revenue Sources for Back End Server Development, Support.53
Figure 17 Example SLA Content for Wireless Providers and M2M Customers.60
Figure 18. Itemized Billing Information Flow.65
Figure 19. M2M and IM Enabled Operations of FBS, Inc.109
Figure 20. Message Flow Between Various Solution Components.110

Tables

Table 1. Technology Comparison Between Telemetry and M2M.15
Table 2. Wireless Revenue Projections For A 1000 Unit Account Over Five Years.51
Table 3. Typical Wireless Service Provider Performance Metrics.59
Table 4. Capital Expenditure, Fees for Solution Implementation.111
Table 5. Gross Profit Calculation.111
Table 6. ROI Analysis With Break Even Reached After 18 Weeks.112

Graphs

Graph 1. Company Analysis
Graph 2. Technology focus
Graph 3. Application Focus
Graph 4. Important Factors and Current Trends
Graph 5. Predictions of Flourishing Segments